
| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Outstanding customer service, great on communication, I will shop there again!! "
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By: Micheal Wabash, IN
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"I came up for a demo day and left with a bike. Excellent and polite sale staff. "
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By: Jared Westminster, MD
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"My wife and I were there on the 23rd and 24th of March along with 2 other couples that we brought with us. This was not our first trip to your dealership but it was theirs and we were all treated like family. One young lady was VERY helpful Annie Justice she went out of her way to help us. She took a lot of time helping us with our purchases and showing us were items were located. Each time we have come there we have been treated warm, friendly and made to feel like we important. Each time my wife Patti and I visit the Harley plant we also stop in if not once but twice as a matter of fact our visit trip there we were in 3 different times. Again thank you for such a fantastic dealership and to Annie Justice for all of her help and friendly service, she went way above the normal service. We will be back and so will our friends. The Buckley's Jim and Patti "
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By: Jim Newark, OH
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"I want to say thanks for helping me own my first Harley. See you soon"
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By: Joshua mcsherrystown, PA
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"No matter what is going on some of the most patient friendly people wait on you. Thank you.
John & Patricia "Patti""
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By: John Hanover, PA
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"A special thanks to the service dept. I made a grave mistake and put a gallan of diesel fuel in my 09 FXDF a mile from your dealer. The service dept quickly got me in on a busy saturday, October 6, 2012 drained my tank and had me back on the road again. I had two friends with me a Ducati and a Honda they were very impressed with the service dept and the dealer. We started the day from Odenton, Maryland made it to Mechanicsburg and back home. Safe and Sound Please forward my thanks to the staff at Battlefield H-D You folks do it right. Paul C. Horton Odenton, Maryland."
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By: Paul Odenton, MD
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"I purchased a 2013 ElectraGlide Ultra Limited, trading in a 2006 Classic the first week of October. Was riding the fence about buying a new one but after outstanding personal attention, I decided to go for it. My salesman was very knowledgeable, taking the time to explain everything i asked. After signing the deal, he took me around to the parts dept and service dept. I"ve used both and have received outstanding advice and service. I recommend to anyone looking to buy a new Harley, parts or service to visit Battlefield HD. I could not be happier. Don't see myself going anywhere else. "
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By: Wayne Thurmont, MD
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"I arrived at your dealership late in the day as per road traffic and construction, rerouted which led me to your dealership at closing time... Melissa assisted me with my location of purchse and kept the doors and register open so that i could attain what i needed that day...ill return again and have more time to shop...THANKS MELISSA AND THANKS TO THE OWNERS FOR STAYING OPEN AND NOT RUSHING ME OUT "
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By: BRIAN patton, PA
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"I purchased a new flhtc. I have been shopping for a while. From the time I walked into Battlefield I was happily surprised with the staff . Everyone is at the Top of their game. I think I got to meet everybody at Battlefield. Everyone left a good lasting impression.
And my new bike is everything I hoped for. No longer a Vulcan rider. I love my Harley."
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By: Dan lewisberry, PA
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"Battlefield Harley is truly an asset to the community.From the first time I walked in I was greeted like I was family.Tim,Wayne and Brad in the sales department are all very knowledgable and helpful.When I bought my new bike Tim took me around and introduced me to everyone.I met Jennifer Levan and she took time to talk to me about my bike ,the events at Battlefield Harley and the local H.O.G.chapter.I have since been back numerous times to purchase parts and accessories and everyone has been very helpful,friendly and knowledgable.Keep up the GREAT work."
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By: Michael Aspers, PA
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"It was a pleasure to purchase my new bike from Battlefield. Wayne was my salesman and Great Guy. He was very knowledgeable and allowed me to make the right decision on my bike purchase. Your retail sales people are very nice and willing to help. The parts people have been great and very helpful. In this day with the economy the way it is, I am a person who chooses where to spend my money, looking for a business that treats the customer well. This is a wonderful Dealer for customers to experience and appreciate.
Merry Christmas!"
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By: Gary Finksburg, MD
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"I have a 2004-1200R sport. Battlefeild Harley Davidson has been taken care of the the last 3yrs and I have no complaints! Always gave me 5 star service. My bike runs great and I cant wait till next april when I get it out of storage. Need work done to your bike or a place to park it for the winter Battlefield HD is the place to go! See Ya"
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By: denny new oxford, PA
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"On August 20, 2011, on my way to the Blue Ridge and Smoky Mountains, my tourpak latch broke. I pulled into Battelfield HD's service department. Despite a huge HOG event and many customers, the service personnel tried to fix my problem. Unfortunately, no latches were in stock. That's when they went above and beyond, by removing a latch from a bike in inventory. I was on my way within 45 minutes. Thanks to Randy, Mike and Tom at Battlefield. Your kindness and effort is a reason why Harley ownership offers piece-of-mind during our travels. "
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By: Anonymous New Hope, PA
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"On the morning we were to leave, headed back to Orlando, my headlight would not come on. Pulled the light to find the pigtail had melted. We (5 couples in all) went to your service dept and explained what was up. Tom sent me to parts where I purchased a new pigtail and a new buld and He installed it on the spot and said no charge! I can definetly tell you that would not happen in Orlando, he is an asset to your dealership. We were all very surprised and have mentioned it every chance we got all the way back to Florida and we hit several HD shops. I may have to buy my next scoot from your dealership and ride it home, I am truly impressed!"
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By: Jerry Sanford, FL
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"You have a 1st class dealership. Everyone made me feel welcome and all of your staff were very helpful in helping me decide on what to buy as my 1st H-D. You guys have gained a customer for life."
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By: Pernell Hanover, PA
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"On 2006 I bought my first Harley a 2006 Fatboy from Battlefield
Harley Davidson from the time I walked in the door I felt like
family. The staff and owners are great and are always there
to help. On March 2011 I had a heart attack Battlefield Harley
sent me a Get Well card signed by all the staff which shows
your are family. I have now bought my second Harley a
2007 Street Glide from Battlefield Harley Davidson (Thanks
Boomer) so if you looking for a great dealership that will treat
you like family there is no place like Battlefield Harley Davidson"
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By: Hanover, PA
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"I recently bought a 2005 Sportster. I felt something was wrong with it within the first few days. I went back to the store several times and each time they gave me some advice, they even gave me a new air filter even though they did not think it was the problem. After trying different fuel , fuel additives, I pulled the plugs and one was fouled. I took the plugs to the shop. I went to the parts counter and he said this did not look good, he gave me 2 new plugs and said I should bring the bike in. I brought it in and the guys as the service counter thought I may have a valve seal problem. That was in fact one of the problems. Parts had to be ordered and they had the bike for a couple weeks, when I got it back they had washed the bike fixed all the problems and said no charge.
That was excellent service and I thank you very much, I will buy my next bike from Battlefield HD"
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By: Dean Gettysburg, PA
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"Thank You for everything! Boomer you are great! We went to look at bikes in our area and they treated us like dirt! I called Battlefield on the phone and asked a few questions next thing I knew I was ordering my husbands bike over the phone and paying by mail! Just a few short weeks later he was picking it up at your shop and we were treated like long lost friends! Thank you so much for helping me make my husbands dreams come true, he has worked hard to get where he is today and has had alot of medical problems to over come and his new trike has given him the feeling of freedom and zest for life he has been missing! Thank you again God Bless you all!
Angel Deyarmin"
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By: Mark Mahaffey, PA
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"My wife decided she wanted to get me a Harley for Father's Day. Unfortunatly, I got deployed to Iraq before then, but she decided to do it anyway. After MANY bumps in the road at other dealerships, she was refered by a friend to Battlefield. While there were a few other bumps in the road along the way, none of them were the dealership's fault, but they took care of things anyway.
Know for sure that when my wife and I are ready to go on outtings together (or she decides she wants to ride the Sportster sitting in the garage), when it comes time for another/larger bike, Battlefield will be my first, last, and only stop."
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By: Brian Haymarket, VA
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"Had an issue with my tire coming up from Baltimore, Mark in service got me in and Wayne did an outstanding job by noticing that the tire on the bike was wrong for the bikes year and model. YOU GUYS ARE ALL TOP NOTCH, CLASSY DEALERSHIP. "
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By: Scott Baltimore, MD
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"Your sales team is the best. Much better than the old one.
Thanks for treating us like friends."
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By: Anonymous
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"love shopping here....i ALWAYS find something new and the service is always very helpful and friendly"
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By: Anonymous new oxford, PA
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"While on a 2,200 mile road trip I experienced a mechanical problem. I was able to hobble into Battlefield HD for an unscheduled repair. The problem was diagnosed and resolved - getting us back on the road in about 4 hours! Thanks to the Service Dept. for a job well done. Comfortable Customer Lounge made the wait as enjoyable as possible."
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By: Glen Oxford, AL
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"We like your Dealership... have been to others and seem to keep coming back to you..."
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By: David Millersburg, PA
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"This is one of the nicest dealerships we have been to. Gettysburg Bike Week is great...."
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By: David Millersburg, PA
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"I live in Kentucky and travel to Gettysburg on business about 6 times per year. I restore/build a few Wide Glides and I was VERY pleased to be able to discover your store. I was even MORE pleased to be able to meet and work with one of your parts sales professionals, Ken. I have to say, he was a gem and treated me like he had known me all my life. He always has a smile and friendly welcome whenever I come in. He never fails to come out to the parking lot with me to view my newest "project" and to help me order all the things that I need to repair each one. Every time I'm in there I end of spending hundereds! I want to publicly thank Ken for his help and his friendship! keep up the good work and may God bless!"
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By: Benny Nicholasville, KY
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"Everyone at Battlefield is very helpful and polite. My fiance' and I have bought a 1990 Sportster and we love it. Battlefield has everything we need and could ever want to get us ready to ride comfortably."
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By: Kimberly Spring Grove, PA
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" Just want to say Thanks to everyone in the Service Dept for getting me back on the road and fast Sunday afternoon. Thanks. Paul"
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By: Paul Ellicott City, MD
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"Last Saturday, my lady and I rode up to Battlefield HD from Maryland on her '08 SoftTail Deluxe (I live in San Antonio, TX and my Road King was back home) As soon as we walked in, the size/selection of your showroom immediately earned me a "quick glance", because she knew I'd be in there for hours walking around "finding stuff I needed"!! Your staff was friendly and helpful in true HD family tradition. We eventually ended up talking to a staff member about the Birthday Bash to be held the next day with WAR as the featured band. This woman was so excited about the next days events, that when she invited us to come back, the enthusiasm was infectious enough for us to want to ride back up to check out the festivities. We did ride back up, and we had a GREAT time! We got to hear ALL of my old school WAR favorites (yeah, I did sing along with them loudly!!) We sat on the lawn 15 feet in front of the band, and loved every minute of the concert. As expected, the dealer staff was again gracious and friendly (I found more "stuff I needed!"), the crowd was HD Family, and we got an unexpected surprise when we discovered that the bubbly woman that had invited us to come back up was, in fact, Jennifer LeVan, the owner!! I can promise that we will make certain that we tell our respective chapters; Old Glory HD in Laurel, MD and Caliente HD, in San Antonio, TX about the great time and hospitality, and we'll recommend that any/every one that comes anywhere near Gettysburg, makes sure they stop by to say hey to the BattleField HD family. Thanks for a great time and we'll see you next year!! Happy Birthday!!
Live to Ride,
Flaco"
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By: "Flaco" San Antonio, TX
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"My whole experience with everyone here has been top notch!!!! Thanks for everything everyone involved in our sale and everything else. I would reccomend you guys to any and everyone. THANKS AGAIN!!!"
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By: Brian Winnabow, NC
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"We were visiting from Virginia Beach this past weekend and were happy to find your dealership practically right next door to our hotel. We love our hometown HD (Southside) but yours was really impressive. The showroom was beautiful. I could have stayed there for hours shopping. Your personnel was very friendly and courteous. I wish I knew the names of the two ladies who helped me so I could give them a shout out. One was maybe in early 40s, petite with long brown hair and glasses. She helped me Friday and again on Saturday when we came back. The other was older with white hair that gave us a chuckle when she started the ceiling fan for us so we could hear it roar. All in all, we had a great experience there and after hearing about bike week we booked those days in July and look forward to returning. Mike and Pam Nobles"
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By: Pamela Virginia Beach, VA
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"We are so glad to be a part of the BFHD family. We have purchased two bikes through your dealership and know that any future bikes bought from a dealer will surely come from BFHD! Its not rocket science....great service.....great employees......great products.....lots of exciting fun......makes loyal customers! Way to go BFHD-----you guys ROCK!"
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By: Peg Dover, PA
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"I just wanted to give CREDIT where it was due. I stopped by your store on Saturday to look around at some accessories for my 2003 Road King. The Cool Guy in the parts department with all the earrings asked if he could help me. I said could you give me a few prices on some replacement chrome. He did with out any pressure. He gave me the prices and the part numbers and said if we can help you please let us know. I went home got on the internet like everybody else, and then said to myself. This is wrong. Sunday I came back to your dealership. The same guy was there. I walked up to him with a long list. Everything was in stock. Thanks. This means alot to me. KEEP UP THE GOOD WORK. "
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By: Don Manchester, MD
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"I live about 3 miles from a Maryland H-D dealer. It takes about 1 hr to get to Battlefield and well worth the drive for service and part's. Great bunch of people here."
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By: Paul Ellicott City, MD
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"Watched as Travis (Service Tech.) fine tuned my ill-performing, recently upgraded motor, w/HTCC heads.
Well worth the 3 hour ride to get it running right, again.
Travis diagnosed and recalibrated thottle response across
its range. It is tuned properly and runs very smoothly throughout. Very pleased with his services and taking the time to explain all that he had done. Keep up the great work!! Jerry (Delaware)"
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By: Jerry New Castle, DE
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"My 2002 Deuce barely could make 90 hp. After it was Dyno tuned by the Service Dept at Battlefield it now makes 101 hp w/100 ft/lbs of torque. Pleasant staff and easy to talk with.
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By: Anonymous Mt Wolf, PA
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By: Robert Cincinnati, OH
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"I went into the dealership on Tuesday, May 1st to get a gift certificate for my boyfriend for his birthday. I drove to Battlefield to get the gift certificate even though we live in Windsor which is about an hour + away and only 10-15 minutes from Laugerman's in York because we really like the people at Battlefield and your store is just AWESOME. My boyfriend bought his Harley at your dealership in July of '03 and every chance we get we come to your store to get what we need because of the awesome experience we have had!!! KEEP UP THE GREAT WORK!!! "
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By: Penny Windsor, PA
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"Purchased a 2006 Street Bob two weeks ago. After 1000 miles, I have to say, I love it. This is my third harley going back to 1984 and I am thrilled to death with the purchase. Since the purchase, I have purchased about $1600 in parts, accesories and clothing from your store. Everyone has been superb in friendliness and service. I participated in the blessing of the bikes and the ride which followed. Your hospitality for the event was awesome. Keep it in the wind "
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By: Robert M York, PA
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" YOUR SALES STAFF IS EXCELLENT. I WAS FULLY SATISFIED WHEN DEALING WITH EVERY DEPARTMENT THAT BATTLEFIELD-HARLEY HAS TO OFFER. PARTS WERE THERE AND READY TO BE APPLIED TO THE HARLEY THAT I PURCHASED. EVERYTHING WAS IN ORDER AND READY TO GO WHEN THE DAY WAS HERE TO TAKE IT HOME. THANKS TO WAYNE AND JUDY AND EVERYONE AT BATTLEFIELD HARLEY-DAVIDSON FOR A GREAT EXPERIENCE. "
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By: ROBERT ABBOTTSTOWN, PA
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"ALL AROUND GREAT DEALERSHIP. ALL THE SALES PEOPLE TREAT YOU LIKE YOU ARE FAMILY. SPECIAL THANKS GO OUT TO MR. ZIG ZAG DAVE WHO WILL TRY HIS HARDEST TO GET WHAT YOU WANT. HOPE TO SEE HIM THERE FOR MANY MORE YEARS. WAYNE IS A GREAT GUY AND WILL HELP FOR ALL HE CAN DO. KEEP UP THE GOOD WORK."
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By: JAMIE WAYNESBORO, PA
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"There is only one thing you can say about Battlefield HD.
The best there is, the best that will ever be.
Thank you so much.
Muttley
USMVMC WMD"
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By: Lloyd Thurmont, MD
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"There are a few Harley Davidson dealerships around where I live, however, I don't mind traveling to Gettysburg Harley Davidson. Fantastic showroom, large selection of clothing and accessories, excellent service department, and a top notch staff. I won't buy anywhere else. Thanks Gettysburg Harley Davidson.
Brent P. Iovene"
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By: Brent Jacobus, PA
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"My overall experience with your shop has been great. Everyone is so friendly and when I walk through your door it makes me feel right at home. The staff is great and will go through any lenghs to help you find whatever you are shopping for. Keep up the good work and will see you in the near future. Thanks,P.S. will be back real soon !!!!"
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By: Elissa HAGERSTOWN, MD
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"I always enjoy stoping in when in the area. When I can afford to buy a Harley this is the place I'll buy from. In my opinion you guys have the employees and the best events for kids."
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By: John Sunbury, PA
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"Battlefield HD has the best overall service and sales in the region. I have purchased motorcycles from 2 other local dealerships and have had dealings with the majority of the dealerships in the PA-MD area. You have treated me like one of your best customers and not like you were doing me a favor. Without a doubt, Battlefield Harley-Davidson is the best. Thank-you Jen & Dave for great service, every time, in every department and for employing some great people."
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By: Joseph Hampstead, MD
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"Having grown up in Gettysburg and recently purchased my first H-D, I definately wanted to stop in when I came back home for a visit. I was blown away not only with the store but by how friendly and helpful everyone was. I live in NC now and no store down here can hold a candle to Battlefield H-D in both selection and helpfullness. I only wish you all had a store in my area because you are the nicest H-D I have been in to date."
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By: Gregory Huntersville, NC
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"GREAT DEALERSHIP, BUT PLEASE BRING BACK THE LOGO OF THE TWO SOLDIERS SITTING ON THE HARLEYS AT GETTYSBURG. SUCH A COOL LOGO THATS NOT BEING USED....THANKS, BILL"
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By: BILL MILLVILLE, NJ
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"We just wanted to be able to voice this for all to read. From Dave & Jen to all of their loyal crew... Thank You, Thank You, Thank You!!! I know some of the greatest are no longer there ( Turk & Chad, R.I.P. ) But the best is yet to come... We love you all! Thanks again, each and every one of you is what makes the difference!
Rip & Cherokee"
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By: Rip & Cherokee Dover, PA
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"I've wanted a HD for a long time. When I finally made a decision, the sales staff was helpful and knowledgeable. The new 07 Fatboys were in short supply so they notified me when they arrived. I bought the bike. The only thing that didn't work out as I planned was the accessories that I wanted. Due to the new design, there wasn't a light kit available to fit. Not the dealerships fault. I understand that HD is working to rectify this.
Even though it's cold, I'm loving life. Bugs and all. "
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By: Joe Westminster, MD
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"I have traveled this country from corner to corner on business. I try to stop by the local H-D Dealership in every town. I can honestly say that, in my humble opinion, Battlefeld H-D is the best dealership on the east coast and maybe the US. Every aspect of the store is top shelf. I just purchased my 6th H-D (and my 2nd from Battlefield). Dave Isaacson made both purchases a great experience. I now have 3 other dealerships closer to my house, but I always make the trip to Battlefield for my bikes, parts and service. I'll be a customer for life. "
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By: Bob Ijamsville, MD
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"Nice place. One of the best I have been in and I have been in alot."
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By: Jim Westminster, MD
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